Online ReservationsAll lesson programs must be purchased & reserved in advance for all weekends, holidays, and peak periods. Check-in· All classes, including groups and private lessons, will meet at our Sugar Hills Learning area for check-in. Arrive on-site at least 60-90 minutes before your class start time. All students should be suited up and ready for their lesson 15 minutes prior to class and at our check-in location with gear and lift ticket. We will not accept any students in a class once it has begun. Lesson Cancellation Policy· All lessons canceled within five days of the lesson date will be assessed a $20 cancellation fee. All classes canceled within two days of the lesson date will be non-refundable, with no exceptions. If the guest wishes to reschedule, they must do so two days prior to their arrival. Lessons can only be rescheduled ONE time and will incur a $20 rescheduling fee. Once a lesson has been rescheduled, it becomes non-refundable if the guest wishes to cancel. Late Pickup· A Late Pickup Fee of $25 per child under 11 will be assessed if the parent or guardian on record is not present to pick up their child at the end of the lesson. Refusal PolicySnowriver Mountain reserves the right to refuse a child due to age, communication barriers, tardiness, behavior, availability, or readiness for the program. Since beginners and intermediates are taught at different levels, semi-private and group lessons are more effective when students are the same ability. |
