Family Packages
Ski + Stay Package Policies
DEPOSIT POLICY
Ski and Stay packages are due in full at the time of booking.
CANCELLATION POLICY
Guests have up until 2 weeks prior to their date of arrival to cancel their package for a refund of the deposit, minus a $35 processing fee. If canceled within two weeks of the arrival date, the deposit becomes non-refundable. We cannot accept cancellations due to weather.
All cancellations must be processed via our representatives, we do not accept cancellations via email.
PET POLICY
A variety of resorts offer pet-friendly accommodations. Pet-friendly units must be requested directly with the lodging property your ski + stay package is booked with and an additional fee may be applied at check-in with the lodging property.
WE ARE NOW CASHLESS
Beginning summer 2023, Midwest Family Ski Resorts Properties will no longer accept cash as a form of payment. Cash may still be used as a form of gratuity, and non-MFSR-owned vendors may still accept cash.
For guests who do not have non-cash forms of payment when they arrive at Snowriver Mountain Resort, reverse ATMs that dispense Mastercard gift cards are available at the following locations:
- Jackson Creek Guest Services Desk in the Sugar Maple Chalet
- The Lodge at Jackson Creek Entrance
- Black River Basin Ticket Counter in the Black River Chalet
Need Assistance?
For questions about the resort or assistance booking your visit to Snowriver, please contact guest services by calling 906-229-5181 or by emailing ski@snowriver.com.